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It is a well-known
fact that India is today the back
office for the world. And as a part
of the handful companies that are
re-defining this statement, Epicenter
has been at the forefront of the BPO
revolution. Since its incorporation
in January 2000 and commencement of
operations in February 2001, Epicenter
has gone from strength to strength
and is looked upon as one of the foremost
contact centers in India.
Beginning with its first client -
a Fortune 50 multinational bank and
a small contingent of about 35 CRA's,
Epicenter today has a roster of impressive
Fortune 300 clients and
some 1000 CRA's in
relationships that have become stronger
and more resilient with the passage
of time. With a marquee list of founders
and investors, an experienced and
respected management team, state-of-art
technology and a high quality orientation,
Epicenter is poised for future growth
in the times to come.
Strategically positioned, Epicenter
is run with a clear sense of vision
and purpose. From its inception, Epicenter
had a clear indication of the niche
that it wanted to serve, the technology
that was required to fulfill these
niches and the deliverables. This
rigor and clarity has been maintained
as Epicenter continues to add competencies
and fulfill stringent client requirements.
Epicenter has had unmatched
success in partnering with employees
- be it in areas such as
cutting edge training, people friendly
and pro-active HR policies and the
instillation of our culture and values.
The Company was, is and will continue
to be regarded as an 'employer
of choice' and its policies
are geared towards maintaining this
dictum.
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