We at Epicenter are India's Leading Customer Contact Centre providing Voice Based Services in the areas of Collections, Telemarketing and Customer Care.

Epicenter is a joint endeavor of B. N. Kalyani, Chairman of the $ 500 Million Bharat Forge Group, Ken Eldred, the co-founder of $ 35 Billion Ariba Technologies. The vision, dynamism & business acumen of the promoters has nurtured Epicenter into a leader in Business Task Outsourcing for a large number of prestigious clients around the globe. The promoters are supported by a team of immensely talented and experienced management members, who provide global expertise to Epicenter. Epicenter also enjoys a strong support from its Venture Capitalists.

Epicenter believes in six basic Core Values which are Its People, Customers, Integrity, Team Work and Continuous Improvement, Quality and Innovation.

Epicenter has Core Competence in processes like Early Stage Collections, Telemarketing and Customer Care of Financial Products. Epicenter provides a best-in-class call center operation that reflects the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure. It provides a solution that allows scalability without compromising on quality. It ensures a seamless transition of work from the client to Epicenter.

Epicenter has invested in state-of-the-art infrastructure to ensure uninterrupted uptime connectivity for instant response. It has the latest technological tools in e-CRM and video monitoring facilities - the first call center in India to opt for these facilities.