Travel and Hospitality
Innovating your market facing products and services is paramount in the Travel and Hospitality industry.
Epicenter provides a diverse portfolio of high-quality, offshore customer support and back-office services to drive efficiency to the Travel and Hospitality Industry – be it Airlines, Travel agencies, Logistics service providers, car rental firms or cruise lines.
Epicenter’s Customer Support Executives are known for their personal courtesy to customers. Our clients deserve best-in-class service to match the high standards of their end-users.
Our range of services include:
- Loyalty program
- Help-Desk Services
- Booking and Reservations
- Handling customer enquiries
- Lost Baggage handling
- Cross-sell / up-sell
Use Epicenter’s cost-effective outsourced operations to transform customer support from a cost center into a revenue generation process.