Call +1 888 420 6570 for Business Solutions
Contact Epicenter

Travel and Hospitality

Innovating your market facing products and services is paramount in the Travel and Hospitality industry.

Epicenter provides a diverse portfolio of high-quality, offshore customer support and back-office services to drive efficiency to the Travel and Hospitality Industry – be it Airlines, Travel agencies, Logistics service providers, car rental firms or cruise lines.

Epicenter’s Customer Support Executives are known for their personal courtesy to customers. Our clients deserve best-in-class service to match the high standards of their end-users.

Our range of services include:

  • Loyalty program
  • Help-Desk Services
  • Booking and Reservations
  • Handling customer enquiries
  • Lost Baggage handling
  • Cross-sell / up-sell

Use Epicenter’s cost-effective outsourced operations to transform customer support from a cost center into a revenue generation process.


 
 
 
Jobs at Epicenter: There are currently 100 open positions

About Us

Established in the year 2000, Epicenter has been a pioneer in the Business Process Management Space. Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 500 Million Bharat Forge Group, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988. With developed capabilities in managing critical end customer transactions for our clients, we believe that every interface with a customer is of prime importance. A company that believes in efficient management of processes and developing long-term strategic partnerships, our prime focus is to effectively execute any work given to us with high quality of service delivery. This coupled with stringent adherence to data security guidelines and privacy requirements makes us a partner of choice for our clients.